Payment Policy

At Fitnovax, we are committed to providing a safe, secure, and convenient shopping experience for our customers. Please read our payment policy carefully before placing an order.

Accepted Payment Methods

We accept secure payment methods available at checkout. Depending on your location and Shopify payment settings, accepted payment options may include:

Credit cards
Debit cards
Shopify Payments
PayPal
Apple Pay
Google Pay
Shop Pay
Other secure payment methods shown at checkout

All available payment options will be displayed during checkout before you complete your purchase.

Payment Security

Fitnovax uses secure payment processing through Shopify and trusted third-party payment providers.

Your payment information is encrypted and processed securely. We do not store your full credit card or debit card details on our website.

Payment Authorization

When you place an order, your payment method may be authorized immediately.

Your order will only be processed after payment has been successfully completed and confirmed.

If your payment is declined or cannot be verified, your order may be delayed or canceled.

Order Confirmation

After successful payment, you will receive an order confirmation email with your order details.

Please review your order confirmation carefully. If you notice any incorrect information, contact us as soon as possible at:

support@fitnovax.shop

Pricing and Currency

All prices are displayed on our website and may vary depending on your location, selected currency, taxes, shipping fees, discounts, and promotions.

Prices are subject to change at any time without notice.

The final amount charged will be shown at checkout before you place your order.

Taxes and Fees

Applicable taxes, shipping fees, customs duties, or other charges may be calculated and added at checkout where required.

For international orders, customers are responsible for any customs duties, import taxes, or additional fees charged by their country.

Failed or Declined Payments

If your payment fails or is declined, please check that your payment details are correct and try again.

You may also contact your bank or payment provider for more information.

Fitnovax is not responsible for delays caused by declined payments, incorrect payment information, or payment provider issues.

Fraud Prevention

For customer protection and security, some orders may be subject to payment verification or fraud review.

We reserve the right to cancel or refuse any order that appears suspicious, unauthorized, fraudulent, or violates our policies.

Refunds

Approved refunds will be issued to the original payment method used at checkout.

Refund processing times may vary depending on your bank, credit card company, or payment provider.

For more details, please review our Refund Policy or contact us at: