Terms of service

Welcome to Fitnovax.

The terms “we,” “us,” and “our” refer to Fitnovax. Fitnovax operates this online store and website, including all related information, content, features, tools, products, and services, to provide customers with a curated shopping experience.

Fitnovax is powered by Shopify, which enables us to provide our services to you.

By visiting, browsing, purchasing from, or using our website, you agree to be bound by these Terms of Service, along with our Privacy Policy, Refund Policy, Shipping Policy, and any other policies referenced on our website.

Please read these Terms carefully before using our website. If you do not agree with these Terms, you should not access or use our services.

SECTION 1 — ACCESS AND ACCOUNT

By using our website, you confirm that you are at least the age of majority in your state, province, or country of residence.

You may be required to provide certain information when using our services, including your name, email address, billing address, shipping address, payment information, and other order-related details.

You agree that all information you provide is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

SECTION 2 — OUR PRODUCTS

We make every effort to display our products as accurately as possible. However, product colors, images, and appearances may vary depending on your device screen, settings, and lighting.

We do not guarantee that the product appearance or quality will exactly match what is shown on your screen.

Product descriptions, prices, and availability may change at any time without notice. We reserve the right to discontinue any product at any time.

SECTION 3 — ORDERS

When you place an order with Fitnovax, you are making an offer to purchase our products.

We reserve the right to accept, decline, cancel, or limit any order at our discretion. Your order is accepted only after payment has been processed and order confirmation has been sent.

Please review your order carefully before completing checkout. Once an order is accepted, we may not be able to cancel or modify it.

All purchases are subject to our Refund Policy.

SECTION 4 — PRICES AND BILLING

All prices are listed on our website and may change without notice.

Prices do not include taxes, shipping fees, handling fees, customs duties, or import charges unless clearly stated.

You agree to provide accurate and complete billing and payment information. You also confirm that you are authorized to use the payment method provided.

SECTION 5 — SHIPPING AND DELIVERY

Shipping and delivery times are estimates only and are not guaranteed.

Fitnovax is not responsible for delays caused by shipping carriers, customs processing, weather conditions, incorrect shipping information, or other events outside our control.

Once an order is transferred to the shipping carrier, the risk of loss may pass to the customer according to applicable law and carrier policy.

SECTION 6 — RETURNS AND REFUNDS

Returns and refunds are handled according to our Refund Policy.

To request a return, please contact us at:

support@fitnovax.shop

Returns must be approved before items are sent back. Items returned without approval may not be accepted.

SECTION 7 — INTELLECTUAL PROPERTY

All content on the Fitnovax website, including text, images, graphics, logos, product names, designs, videos, and website layout, is owned by Fitnovax or its licensors.

You may not copy, reproduce, modify, distribute, display, or use any website content without our written permission.

Unauthorized use of our website or content may violate copyright, trademark, and other laws.

SECTION 8 — THIRD-PARTY TOOLS AND LINKS

Our website may include third-party tools, apps, payment processors, or links to external websites.

We are not responsible for the content, accuracy, policies, products, services, or practices of third-party websites or providers.

Your use of third-party services is at your own risk and may be subject to their own terms and policies.

SECTION 9 — RELATIONSHIP WITH SHOPIFY

Fitnovax is powered by Shopify. Shopify provides the platform that allows us to sell our products and services online.

However, all purchases made through our store are directly between you and Fitnovax. Shopify is not responsible for any products, sales, refunds, claims, damages, or issues related to your purchase from Fitnovax.

SECTION 10 — PRIVACY POLICY

Your personal information is handled according to our Privacy Policy.

By using our website, you acknowledge that your information may be collected, processed, and shared as necessary to provide our services, process payments, fulfill orders, and improve your shopping experience.

SECTION 11 — USER FEEDBACK AND REVIEWS

If you submit reviews, feedback, suggestions, photos, or other content to Fitnovax, you grant us permission to use, reproduce, publish, display, and distribute that content for business, marketing, and promotional purposes.

You agree that your feedback will not violate any third-party rights, contain harmful content, or include false or misleading information.

SECTION 12 — ERRORS AND INACCURACIES

Occasionally, our website may contain errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, availability, or other information.

We reserve the right to correct errors, update information, cancel orders, or change details at any time without prior notice.

SECTION 13 — PROHIBITED USES

You may not use our website or services for any unlawful, harmful, abusive, fraudulent, or unauthorized purpose.

You agree not to:

Use our website for illegal activities
Violate any laws or regulations
Infringe our intellectual property rights
Upload viruses or harmful code
Collect customer information without permission
Send spam or misleading content
Attempt to interfere with website security
Copy, scrape, or exploit any part of our website

We reserve the right to suspend or terminate access if these Terms are violated.

SECTION 14 — TERMINATION

We may suspend or terminate your access to our website or services at any time if we believe you have violated these Terms.

Any obligations or liabilities incurred before termination will remain enforceable.

SECTION 15 — DISCLAIMER OF WARRANTIES

Our website and products are provided on an “as is” and “as available” basis.

We do not guarantee that our website will always be secure, error-free, uninterrupted, or available at all times.

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, durability, and non-infringement.

SECTION 16 — LIMITATION OF LIABILITY

To the fullest extent permitted by law, Fitnovax and its owners, employees, partners, affiliates, service providers, and licensors will not be liable for any direct, indirect, incidental, special, punitive, or consequential damages resulting from your use of our website, services, or products.

SECTION 17 — INDEMNIFICATION

You agree to indemnify and hold harmless Fitnovax, Shopify, and our affiliates, employees, partners, service providers, and licensors from any claims, damages, losses, or expenses arising from your violation of these Terms or your misuse of our services.